In order to serve our users better and to provide useful information to the
Department of Energy, we encourage our users to complete this survey.
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Please enter your name.
(You may also choose to complete the survey anonymously.)
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Please enter your PAC number, if known.
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| 1. How satisfied were you with the fraction of the year that the facility operates?
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| Very Dissatisfied |
Dissatisfied |
Neither |
Satisfied |
Very Satisfied |
Not Applicable |
| 2. How satisfied were you with the schedule or service (i.e., was the time or service delivered on schedule and was downtime kept to a minimum)?
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| Very Dissatisfied |
Dissatisfied |
Neither |
Satisfied |
Very Satisfied |
Not Applicable |
| 3.How satisfied were you with the performance (i.e., was beam or service maintained close to specifications)?
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| Very Dissatisfied |
Dissatisfied |
Neither |
Satisfied |
Very Satisfied |
Not Applicable |
| 4. How satisfied were you with the support for users provided by the facility staff?
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| Very Dissatisfied |
Dissatisfied |
Neither |
Satisfied |
Very Satisfied |
Not Applicable |
5. Which of the following benefits have resulted or will soon result from your use of this facility this year?
(Check all that apply)
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Created new fundamental knowledge (i.e., basic research)
Discovered other new knowledge (i.e., applied research)
Developed a new or improved product, process or technology (i.e., development)
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Dissemination of new knowledge via publication in peer-reviewed open literature
Dissemination of new knowledge via presentations at professional society meetings
Dissemination of new knowledge via other presentations
Acquired a patent
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Furthered Department of Energy mission(s)
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Obtained access to unique capabilities not available elsewhere (e.g., forefront experiments; one-of-a-kind instruments; distinctive materials or services)
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Facilitated collaborative interactions (e.g., stimulated new ideas for future experiments, increased multidisciplinary work; enabled a new approach within your discipline)
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Trained students (undergraduate, graduate or postdoctoral associate)
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Other benefit(s); please specify:
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6. Are the training and safety procedures appropriate? If not, how would you change them?
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7. What would you like this facility to do differently?
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8. Other comments. (Please provide comments for any dissatisfaction indicated on Questions 1-4.)
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| 9. Are you a |
First-time user |
Recurring user |
| 10. Which best descibes your employer?
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USA
Academic
Host DOE laboratory -- Staff member of the facility
Host DOE laboratory -- Non-staff member of the facility
Other DOE laboratories:
Non-DOE federally funded institution:
Industry
Other:
Foreign
Academic
National laboratory
Industry
Other:
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| 11. Which best describes your employment level?
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Undergraduate student
Graduate student
Postdoctoral Research Assistant
Faculty/Professional staff/Research scientist
Retired/Self-employed
Other:
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| 12. How old are you?
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Under 20 years
20-29
30-39
40-49
50-59
60-69
Over 69 years
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13. What is your source of support for research requiring use of this facility?
(Multiple responses are allowed. If you select more than one source, please estimate the
percentage contribution of each.)
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14. What was the subject of your experiment here?
(You may also make multiple selections here. Again, please estimate the percentage contribution
of each subject.)
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Thank you for your time.
Please review your answers and click "Submit Survey" to send us your responses.
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